Research into thinking and learning, as well as research into how people use websites, has shown that people cope best with small bits of information at a time. It is, therefore, sensible to present information on your website in small sections. This is a bit like cutting up a big piece of food into small bits so that a child can eat it.

The generally acceptable maximum length of any one web page document is 2 to 3 pages. A computer screen does not display a full A4 page of text, so, if you include 3 pages of text, you are expecting the reader to scroll down about 6 screens in order to read the information. It is generally not advisable to exceed this limit, because, if your documents are too long, you will lose your reader to another site.

A useful rule-of-thumb is to keep documents short and informative, but not so short that they are not worth reading.