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Educator Development for ICT Framework

ICT skills training

It is necessary for educators to feel well supported and confident in the entry and adoption stages of their experience with ICT. The ACOT project findings51 indicate that the second cadre of educators in a school would progress through the entry and adoption stages at a faster rate because of the support provided by their colleagues who had been part of the first cadre. A process of up to two years was in some cases reduced to less than a year. It therefore can be assumed that it takes at least a year for educators to become confident in IT skills, as long as they are receiving support when they need it.

The only allowance made for the face-to-face development of IT skills is on the 1 Day Computer Literacy Refresher and Access to Educator Resources Course. The course title may turn out to be a misnomer since it offers seats according to the capacity of the computer room at the school. It is unlikely that all the educators who will attend will have had previous experience of the computer. It is therefore unlikely to be a refresher course.


It is recommended that the reference to "refresher course" be removed since this implies that educators will not be actively involved with ICT in the period between courses and will need to revisit some ICT skills. This is not a sound principle on which to build a development programme.

SchoolNet should make extensive ICT skills reference materials available in the tip sheet style. These should be available in electronic format, with a searchable index. Users should have the option of printing hard copies. The reference materials should cover all the main applications catering for an intermediate user level, as shown below. These reference resources should be supplemented by templates of commonly used documents such as mark book, exam papers etc. along with other ideas on how to use the applications to support existing teaching practice.

Current trainers who are not necessarily educators could conduct the training for the 9 ICT skills modules with minimal additional training. Guidelines for including educational context should be provided.

Operating System

Using the mouse
Moving and arranging icons
Moving the taskbar
Arranging windows
Control panel
Windows Explorer
Cut, Copy and paste
Saving documents
    Opening, closing, renaming files
File names and extensions
Creating folders
Naming and renaming folders
Formatting a disk
Saving to disk

Word processing

Working with a basic document
Opening, saving and closing
Basic text attributes
Spell check, grammar and thesaurus
Copy and paste
Find and replace
Page numbering
Headers and footers
Paragraph and line spacing
Page set-up



Working in a spreadsheet
Working with columns and rows
Working with data:
Sorting, Filtering, Subtotals
Headers and footers
Working with multiple documents
Page set-up




Create a database
Entering data
Modify structure
Working on an existing database
Add records
Modify the structure
Search, sort and delete data


Presentation Software

Drawing toolbar
Inserting objects
Organisation charts
Setting up a new presentation
Adding & deleting slides
Adding text
Formatting text
Saving, opening and closing presentations
Replace fonts
Headers & footers
Running slide shows



Graphic formats
Graphic file types
Editing a graphic / photograph
Graphic size


Understanding addresses
Sending mail
Reading and Replying
Address book
Distribution list
Working with folders
Dial-up procedures


Creating Web Pages

Working with a basic document
Opening, saving and closing
Basic text attributes
Page background
Spell check
Copy and paste
Find and replace
Simulating Columns and text wrap around graphics
Page title
Publishing - FTP


World Wide Web

Bookmarks and favourites
How to search


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Summary of Recommended ICT Skills Training Resources Development:

Course / Resource


Electronic / Print References:

Interim recommendations:

Windows Operating System

ITrain open licence materials

Word Processor (MS Word)

Adapt from online freeware materials

Spreadsheet (MS Excel)

Expand from core training CD and online freeware material

Database (MS Access)

Expand Northern Province-OSF notes


Adapt from ThinkQuest SA coaching materials

Presentation (MS Powerpoint)

Adapt from online freeware materials

E Mail (Pegasus Mail)

ITrain open licence materials

World Wide Web (Internet Explorer 5)

Core training CD (ex-Telkom)

Web Page Writing (MS Front Page / Netscape Communicator)

ThinkQuest SA coaching materials

Contexts of use and training in ICT skills should always include the needs and interests of educators as they learn in the adult learning style. Examples of such context are

SchoolNet should be open to approaches made by commercial training institutions that are prepared to supply training while adopting this style of learning.


The 1 Day Computer Literacy course (see Appendix A) should be regarded as an induction course and should focus on:

  1. basic file management and operation of Windows applications.
  2. how educators can access support systems such as
    1. CD reference resources
    2. Online resources
    3. Help desk
    4. Help functions in applications
    5. E-mail mailing lists.

This course should not be regarded as a pre-requisite for attendance to subsequent courses. It is therefore necessary to duplicate the proceedings of this course in print and electronic form, so that any educator who wishes to follow a development path with ICT may have the benefit of the same introduction.

Educators should have options available concerning the provision of ongoing ICT skills support and training, as their needs require. Provincial Schools' Networks could provide this kind of training as part of their service and product, but the educators' context must be used. Educators should always be trained in the adult learning mode, with emphasis on developing basic materials that support their existing teaching practice and administrative needs. The tip sheet references should only be consulted on a just-in-time basis and should not be regarded as a curriculum in any way. A technical (ICT skills) help desk be established for a period of at least one year following the commencement of a project.

Certification options for educators developing ICT skills with educational context should be pursued by SchoolNet, in preference to non-contextual training of ICT skills according to the Unit Standards for End User Computing, which mostly cater for level 2 and 3 of the NQF. SchoolNet should endeavour to provide the educational context for certified ICT applications-based training options in co-operation with nationally recognised tertiary and ICT training institution/s.

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Last updated: 2 June 2000